Current major outages
No outages atm.
Known issues
No known issues atm.
Planned Maintenance
No maintenance planned atm.
Previous major outages
------------------------------------------------------------------ Reported on: Tuesday 17-3-2020 @ 9:30 Issue: Launching a Kaltura Live Room returns a 404 error. Status: Solved by Kaltura Solve date: Tuesday 17-3-2020 @ 11:00
------------------------------------------------------------------ Reported on: Monday 7-5-2019 @ 13:30 Issue: Upload to Kaltura not functioning on Portal and in Blackboard. Status: Solved by LU Central Admin Solve date: Monday 7-5-2019 at 17:30
------------------------------------------------------------------ Reported on: Monday 7-5-2019 @ 13:30 Issue: Kaltura video's are not viewable on Portal and in Blackboard. Status: Solved by LU Central Admin Solve date: Monday 7-5-2019 at 17:30
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Reported on: Thurday 14-3-2019 @ 10:30
Issue: Weblecture services are not available,
cause is being researched.
Status: Solved by Weblecture Hosting Provider
Solve date: Thursday 14-3-2019 at 10:45
------------------------------------------------------------------
Reported on: Friday 15-2-2019 @ 13:35
Issue: Weblecture services are not available,
due to expired SSL certificate.
Status: Solved by Weblecture Hosting Provider and University IT
Solve date: Friday 15-2-2019 at 20:10
------------------------------------------------------------------
Reported on: Saturday 9-2-2019 @ 11:00
Issue: Weblecture services are not available,
due to server unavailable storage.
Status: Solved by Weblecture Hosting Provider
Solve date: Saturday 9-2-2019 at 13:00
------------------------------------------------------------------
Reported on: Tuesday 13-3-2018 @ 15:09
Issue: Weblecture services are not available. Weblectures URL's
and weblecture admin portal are unreachable.
Status: Solved by Weblecture Hosting Provider
Solve date: Tuesday 12-3-2018 at 16:42
------------------------------------------------------------------
Reported on: Monday 12-3-2018 @ 15:32
Issue: Weblecture services are not available. Weblectures URL's
and weblecture admin portal are unreachable.
Status: Solved by Weblecture Hosting Provider
Solve date: Monday 12-3-2018 at 17:50
Solved issues
------------------------------------------------------------------
Reported on: Monday 7-5-2018
Issue: The media gallery in a Blackboard course only displays the
first 15 videos in 'Grid' view.
------------------------------------------------------------------
Reported on: Monday 15-1-2018
Issue: Kaltura video player in VR-mode doesn't react to phone
sensors.
Previous Maintenance
------------------------------------------------------------------
Planned date: Saturday 29-2-2020 between 07:00 and 15:00.
Affected systems: Our Weblecture Hosting Provider's VMware systems.
Maintenance effect: Intermittent loss of data connection to Leiden
Weblecture Environment. Intermittent interruption
of video playback.
Disclaimer: The planned service times are based on estimates.
Service disruptions may last longer than planned times.
------------------------------------------------------------------
Planned date: Saturday 15-6-2019 between 08:00 and 12:00.
Affected systems: Our Weblecture Hosting Provider's Linux-servers.
Maintenance effect: Intermittent loss of data connection to Leiden
Weblecture Environment. Intermittent interruption
of video playback.
Disclaimer: The planned service times are based on estimates.
Service disruptions may last longer than planned times.
------------------------------------------------------------------
Planned date: Saturday 16-3-2019 between 07:00 and 12:00,
Sunday 17-3-2019 between 09:00 and 13:00.
Affected systems: Weblecture Hosting Provider's network connections,
firewall connections to and from data center.
Maintenance effect: Intermittent loss of data connection to and from
data center.
Disclaimer: The planned service times are based on estimates.
Service disruptions may last longer than planned times.