Teaching Support

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Due to the Corona (CoViD-19) crisis the Centre For Innovation has made a great effort to provide teachers with a clear, consistent and consolidated guide to correctly leveraging the growing amount of digital teaching tools we have at Leiden University. Please follow the link to learn more about Teaching Support and the different digital teaching tools at Leiden University:

https://teachingsupport.universiteitleiden.nl/

CaptureSpace is out, welcome Kaltura Capture!

CaptureSpace support has officially ended and will no longer publish to our server!

We released Kaltura Capture last month as its replacement and urge everyone to switch over to this application.

We do however found that one thing works significantly different from CaptureSpace and want to address this here until this behaviour is changed.

This concerns full screen recording!

Whilst making a full screen recording in CaptureSpace the application hid itself in your taskbar, Kaltura Capture does not and is recorded along with everything else you see on your screen. There are several ways to deal with this which we will explain below.

First off we need to ask you if you truly need to create a full screen recording. Most of the time a selection of the screen is all one needs and Kaltura Capture is able to create selections of the screen as shown below (press on the arrow sign next to the screen icon to expand the options and select ‘Select Area’.

Of course there are situations where you have to record the full screen (for instance with Powerpoint Presentations).

In such cases there are several options.

The first option being that if you have two screens available you place the Kaltura Capture tool on the screen that is not to be recorded. This option is also best when you need to use the annotation tools and the only version in which the tool is currently not being recorded.

If you don’t have several screens available to you the following options are left:

  • Minimalize the tool manually by pressing on the – icon in the far right corner of the tool as soon as you have hit the record button. This option is only valid when you plan on not using the annotation tool.
    • When you are done recording you have to maximize the tool again by double clicking on the tool in the taskbar.
    • After you are done recording and have uploaded the video to our videoportal you can remove the first and last few seconds of the video to ensure you do not have the tool being minimized or maximized on screen. Of course if this is what you plan to do, also plan for a few extra seconds of silence in the intro and outro of the video

We have asked Kaltura to look into hiding the tool automatically again or for the tool not to be recorded whilst recording but this is something they will have to find a solution for and will therefor take a while. We are sorry for any inconvenience!

When in doubt, contact the IT servicedesk!

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We understand that navigating the University video systems and services can sometimes be a bit daunting. With this blog we hope to make a number of things a little less confusing. Please come back frequently to read up on new system functionality, procedures and other updates.

When in doubt, contact the IT servicedesk! They will register your call and make sure your request or question reaches the correct person. You can get in contact with them by phone (071 527 8888) or by email (helpdesk@issc.leidenuniv.nl).

If the IT servicedesk cannot help you straight away they will forward you request to a faculty video coordinator. This person is in charge of handling all the Kaltura and weblecture related requests for their faculty.

Please refer to this list to see who your faculty’s video coordinator is.