Current outages

No issues atm.

Known issues

No issues atm.

Planned Maintenance

Planned date: Saturday 15-6-2019 between 08:00 and 12:00.
Affected systems: Our Weblecture Hosting Provider's Linux-servers.
Maintenance effect: Intermittent loss of data connection to Leiden
                    Weblecture Environment. Intermittent interruption
                    of video playback.
Disclaimer: The planned service times are based on estimates.
            Service disruptions may last longer than planned times.

Previous outages

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Reported on: Monday 7-5-2019 @ 13:30
Issue: Upload to Kaltura not functioning on Portal and in Blackboard.
Status: Solved by LU Central Admin
Solve date: Monday 7-5-2019 at 17:30

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Reported on: Monday 7-5-2019 @ 13:30
Issue: Kaltura video's are not viewable on Portal and in Blackboard.
Status: Solved by LU Central Admin
Solve date: Monday 7-5-2019 at 17:30

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Reported on: Thurday 14-3-2019 @ 10:30
Issue: Weblecture services are not available, 
       cause is being researched.
Status: Solved by Weblecture Hosting Provider
Solve date: Thursday 14-3-2019 at 10:45

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Reported on: Friday 15-2-2019 @ 13:35
Issue: Weblecture services are not available, 
       due to expired SSL certificate.
Status: Solved by Weblecture Hosting Provider and University IT
Solve date: Friday 15-2-2019 at 20:10

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Reported on: Saturday 9-2-2019 @ 11:00
Issue: Weblecture services are not available, 
       due to server unavailable storage.
Status: Solved by Weblecture Hosting Provider
Solve date: Saturday 9-2-2019 at 13:00

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Reported on: Tuesday 13-3-2018 @ 15:09
Issue: Weblecture services are not available. Weblectures URL's
       and weblecture admin portal are unreachable.
Status: Solved by Weblecture Hosting Provider
Solve date: Tuesday 12-3-2018 at 16:42

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Reported on: Monday 12-3-2018 @ 15:32
Issue: Weblecture services are not available. Weblectures URL's
       and weblecture admin portal are unreachable.
Status: Solved by Weblecture Hosting Provider
Solve date: Monday 12-3-2018 at 17:50

Solved issues

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Reported on: Monday 15-1-2018
Issue: Kaltura video player in VR-mode doesn't react to phone 
       sensors.

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Reported on: Monday 7-5-2018
Issue: The media gallery in a Blackboard course only displays the 
       first 15 videos in 'Grid' view.

Previous Maintenance

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Planned date: Saturday 16-3-2019 between 07:00 and 12:00,
              Sunday 17-3-2019 between 09:00 and 13:00.
Affected systems: Weblecture Hosting Provider's network connections,
                  firewall connections to and from data center.
Maintenance effect: Intermittent loss of data connection to and from
                    data center.