CaptureSpace no longer working!

CaptureSpace support has officially ended and will no longer publish to our server!

We released Kaltura Capture last month as its replacement and urge everyone to switch over to this application.

We do however found that one thing works significantly different from CaptureSpace and want to address this here until this behaviour is changed.

This concerns full screen recording!

Whilst making a full screen recording in CaptureSpace the application hid itself in your taskbar, Kaltura Capture does not and is recorded along with everything else you see on your screen. There are several ways to deal with this which we will explain below.

First off we need to ask you if you truly need to create a full screen recording. Most of the time a selection of the screen is all one needs and Kaltura Capture is able to create selections of the screen as shown below (press on the arrow sign next to the screen icon to expand the options and select ‘Select Area’.

Of course there are situations where you have to record the full screen (for instance with Powerpoint Presentations).

In such cases there are several options.

The first option being that if you have two screens available you place the Kaltura Capture tool on the screen that is not to be recorded. This option is also best when you need to use the annotation tools and the only version in which the tool is currently not being recorded.

If you don’t have several screens available to you the following options are left:

  • Minimalize the tool manually by pressing on the – icon in the far right corner of the tool as soon as you have hit the record button. This option is only valid when you plan on not using the annotation tool.
    • When you are done recording you have to maximize the tool again by double clicking on the tool in the taskbar.
    • After you are done recording and have uploaded the video to our videoportal you can remove the first and last few seconds of the video to ensure you do not have the tool being minimized or maximized on screen. Of course if this is what you plan to do, also plan for a few extra seconds of silence in the intro and outro of the video

We have asked Kaltura to look into hiding the tool automatically again or for the tool not to be recorded whilst recording but this is something they will have to find a solution for and will therefor take a while. We are sorry for any inconvenience!

New Feature: Captioning

We have added a new tool to the videoportal for captioning your video.

Captioning is useful in various ways by making your video accessible for the hearing impaired as well as making your video more searchable as captions are also indexed by web-crawlers which ‘crawl’ the internet on behalf of search-engines to find as much information on a URL available as possible.

The tool automatically creates captions based on the audio and allows you to edit the captions and their timing afterwards which is a required step as mistakes can and will occur in the automatic process due to sound effects, music, mispronunciation, accents and through other means (the system however is very good).

And to have a extensive draft to work from and only having to correct any mistakes and timing issues is a lot less work than you would have if you had to create everything from scratch. That said we are very happy to introduce this new system!

For more information on this new tool we have written a guide (available in English as well as Dutch).

Guides

 

Introducing Stefan de Jong

Hello!

My name is Stefan¬†and I am a new addition to the digital services group specifically hired as functional manager for Leiden University’s Kaltura and web-lectures systems working with Mads.

For now I will have to be inducted by Mads before I can pick up issues fully on my own but I am confident this will happen fairly quickly and my work this first week has included writing a new version of the Kaltura manual here on this website as well as translating that to English which has given me a good understanding of how this platform works.

My background related to this job is that I have worked as a systems and software support specialist (specializing in Apple products) for various companies also providing support for audio/video services and as a web-developer.

In my spare time I am an avid musician mostly playing classical piano music by Liszt, Chopin, Schubert and Beethoven but also creating my own dance music. I also like to play games both on (mostly RPG’s and strategy) and off the computer (snooker, pool, darts).

Of course I hope you won’t need my services much (because a stable system is a good system) but if you do I am happy to help!

First things first

Featured

Hi! My name is Mads and I am the functional manager for Leiden University’s Kaltura and weblectures systems. I currently work for the Leiden University Libraries which was put in charge of maintaining the Kaltura and weblecture systems back in 2015.

Navigating the University video systems can sometimes be a bit confusing. With this blog I hope to make a number of things a little less confusing. Please come back frequently to read up on new system functionality, procedures and other updates.

I’ll end this first post with a big tip:

When in doubt, contact the IT servicedesk! They will register your call and make sure your request or question reaches the correct person. You can get in contact with them by phone (071 527 8888) or by email (helpdesk@issc.leidenuniv.nl).

If the IT servicedesk cannot help you straight away they will forward you request to a faculty video coordinator. This person is in charge of handling all the Kaltura and weblecture related requests for their faculty.

Please refer to this list to see who your faculty’s video coordinator is.