Hi! My name is Mads and I am the functional manager for Leiden University’s Kaltura and weblectures systems. I currently work for the Leiden University Libraries which was put in charge of maintaining the Kaltura and weblecture systems back in 2015.
Navigating the University video systems can sometimes be a bit confusing. With this blog I hope to make a number of things a little less confusing. Please come back frequently to read up on new system functionality, procedures and other updates.
I’ll end this first post with a big tip:
When in doubt, contact the IT servicedesk! They will register your call and make sure your request or question reaches the correct person. You can get in contact with them by phone (071 527 8888) or by email (email@example.com).
If the IT servicedesk cannot help you straight away they will forward you request to a faculty video coordinator. This person is in charge of handling all the Kaltura and weblecture related requests for their faculty.
Please refer to this list to see who your faculty’s video coordinator is.